Supercharge Your Campaigns with Pega’s Multi-Channel and Outbound Campaign Features!

Share Post

Are you ready to elevate your customer engagement strategy? Look no further! By enabling the EnableCampaignEdition in your Pega application settings, you unlock powerful capabilities to manage your campaigns efficiently. Let’s dive into the distinct advantages of Multi-Channel and Outbound Campaigns.Supercharge Your Campaigns with Pega’s Multi-Channel and Outbound Campaign Features!

Are you ready to elevate your customer engagement strategy? Look no further! By enabling the EnableCampaignEdition in your Pega application settings, you unlock powerful capabilities to manage your campaigns efficiently. Let’s dive into the distinct advantages of Multi-Channel and Outbound Campaigns.

Step 1:

Step 2:

Step 3: 


Step 4: You Can See The Campaign Icon

Multi-Channel Campaign: Plan, Build, Test

Why is this your go-to campaign?

  1. Default Powerhouse: This campaign is set as the default for a reason. It’s versatile and robust.
  2. Omni-Channel Delivery: Reach your audience through multiple channels—email, SMS, push notifications, and more.
  3. Strategic Excellence: The only campaign type where you can deploy advanced strategies to target customers effectively.
  4. Flexible Configurations: Whether you need container-based, event-based, or schedule-based campaigns, this one has you covered.
  5. Multiple Actions, Multiple Channels: Send a variety of actions across different channels to multiple customers simultaneously.
  6. Advanced Scheduling: Implement logic-based schedules, like targeting customers with an income above a certain threshold for specific offers.

Outbound Campaign: Streamlined and Focused

Perfect for direct notifications:

  1. Single-Channel Precision: Deliver actions through a single specified channel.
  2. No Strategy Needed: Simple and straightforward—no strategy invocation required.
  3. Schedule-Based Simplicity: Exclusively schedule-based, making it easy to plan and execute.
  4. One Action, One Channel: Ideal for sending a single action through one channel to multiple recipients.
  5. Notification Mastery: Great for broad notifications, such as informing all customers about a new product launch.

How to Get Started:

  1. Enable EnableCampaignEdition: Navigate to your application settings, set this to true, and save it to your application ruleset.
  2. Configure in CDH-Artifacts: Access your CDH-Artifacts and set up your rulesets to take advantage of these campaign types.

By leveraging these powerful campaign configurations, you can ensure that your customer engagement is both dynamic and efficient. Start planning, building, and testing your campaigns today, and watch your customer interaction soar to new heights! 🚀

Leave a Comment

Your email address will not be published. Required fields are marked *